Well speak of the devil! The HSLO contacted me today, within an hour of me having updated that I hadn't heard from them! He nearly collapsed when I said that we were registered already, he couldn't believe me. He has to contact OBoS to confirm what I told him (perhaps he would have been better off doing that first?).

I then asked him about getting the stuff from the school, and he said [quote!!!] "That's not my job". So he liaises between the school and me - but it's not his job to liaise - right! Got it!